We 100% GUARANTEE your satisfaction with our services!
For over a decade now, we have been servicing independent artists, many of whom are valued return clients that come back again and again for years. We guarantee that the service you purchase through us, will be done to our best ability. However, at times there can be some confusion, or miscommunication. Hopefully our refund policy helps to keep things clear for both of us. If we ever do have an issue and you’re not 100% satisfied, you can always reach out to us and we will do our best to rectify that situation.
Satisfaction Policy Details
- If you would like to cancel your order or get a refund, you may do so within 30 days of placing your order, so long we haven’t fulfilled it yet.
- Once your order is completed by our team, we can not refund it, as we’ve already invested our time and resources in to your promotion.
- If for whatever reason you aren’t completely satisfied with the promotion you took out from us, please reach out to us personally first and we will reply within 24 hours on week days to resolve the issue.
- When taking out promotion from us, know that we 100% guarantee to promote you like the particular product page says. However, we can’t guarantee what results will come off that. We simply present you in the best light possible, to a trusted list of press opportunities and fans. From there, it’s their choice to become your fan, or accept you for additional press.
- We don’t use any bots on social media, or have fake contacts on our list. With that being said, we can’t promise all the fake numbers others may do. We simply promise real, quality promotion to real music fans and promoters.
- Make sure that when taking out promotion with us, you’re completely satisfied with your music. The better quality your music is, the better chance our services will be successful for you.
As always, we really appreciate working with every one of you. It’s our love for music that keeps us going throughout the years. We will always do our best to keep you happy and coming back. We appreciate the music you make, and it’s our pleasure to help others to hear it.